Our goal at the Kardinia Park Stadium Trust is to provide you with the kind of assistance and service excellence that will make your visit to GMHBA Stadium a safe, comfortable and positive experience. You will find GMHBA Stadium to be a user-friendly building with a customer service team that is trained to understand how to accommodate your needs.
We have many amenities available throughout the Stadium to assist with a range of needs, including disabled parking, wheelchair accessible seating and parent’s change rooms. There is also Braille signage and hearing loops throughout the Stadium to assist vision and hearing impaired visitors.
The Trust has also partnered with the Geelong Cats and US non-profit organisation KultureCity to become Australia’s first Sensory Inclusive Stadium. The initiative aims to make GMHBA Stadium an inclusive experience for every guest and improve our ability to assist and accommodate guests with challenges in processing sensory information.
By supplying our staff, customer service and security members with training and offering resources to our guests, such as a designated Sensory Room and Sensory Backpacks, we hope to provide an inclusive and safe experience for every visitor to the Stadium.
The Sensory Room will officially launch for the AFL round six match, however a dedicated quiet room in the Deakin Cats Community Centre (ground level, Players Stand) and Sensory Backpacks will be available for AFL round two and four matches.
Sensory Backpacks include fidget toys, noise cancelling headphones as well as a number of other resources, and are available for checkout at no cost by leaving an ID at the Geelong Cats Welcome desk (ground floor, Brownlow Stand) and Deakin Cats Community Centre.
For more information about the Sensory Inclusive Stadium initiative and a full list of amenities at GMHBA Stadium, please visit our Accessibility at GMHBA Stadium page.
Alternatively, if you’d like to speak to someone about Accessibility and Access at GMHBA Stadium, feel free to contact the Kardinia Park Stadium Trust via
Phone: 03 5224 9111
Email: enquiries@kardiniapark.vic.gov.au
