Frequently Asked Questions

Events at GMHBA Stadium utilise a ticketing provider. When it comes to purchasing tickets, please ensure you have read which authorised ticketing agency has been engaged, whether it be Ticketmaster or Ticketek. 

All tickets should be purchased from a legitimate retailer, and should you purchase a ticket via another service i.e., Viagogo, eBay, Gumtree, scalpers, or any other unauthorised seller, you risk that these tickets are fake, void and/or have been/will be cancelled. 

Ticketing Agencies: 

Ticketmaster on 13 61 00 

https://www.tickemaster.com.au  

Ticketek on 13 28 49 

https://www.ticketek.com.au  

Event day tickets can be purchased at Gate 1 – Polly Farmer, Gate 5 – Bernie Smith and Gate 13 – Bob Davis. Ticket sales from the gates will be updated within the event page. 

Yes.

To avoid delays, please download your tickets to your mobile phone before arriving at GMHBA Stadium.

There is no general public parking available for events.

Australian Disability Parking (ADP) permit holders will have access to limited parking at Gate B6.

Buses

Public bus stops are located along Moorabool Street, directly opposite Gate 5 – Bernie Smith (river end) and Gate 1 – Polly Farmer (city end). 

The bus routes are subject to change based on road closures along Moorabool Street, these will be implemented for specific major events and you should continue to monitor the Kardinia Park website for updates. 

View the following webpages for more information and to find the most appropriate stop for you: 

• Public Transport Victoria 
• CDC Victoria 
• McHarry’s Buslines Geelong

Trains

Geelong is approximately one hour from Melbourne’s Southern Cross Station, with South Geelong Station located 450 metres to the east.

Additional services may be provided by V/Line on Major Event days. Patrons are encouraged to visit the V/Line and/or Public Transport Victoria websites, for more information.

Public transport is free in Victoria until April 30.

On major event days, a Taxi Rank is located on Verner Street. This rank is located outside of the road closures on Moorabool Street.

Taxis can be booked at any time by phoning 131 008.

Please be aware that roads surrounding GMHBA Stadium and the precinct will have speed reductions for the entire event day. A section of Moorabool Street will be closed 60 minutes before the event, and 30 minutes after the event.

Certain items are not permitted inside the venue. Please refer to the GMHBA Stadium Conditions of Entry for a list of prohibited items.

AFL and BBL
No, prams are not permitted inside GMHBA Stadium unless they can be safely stored under your seat. 

AFLW and Community events 
Prams are welcome in the stadium at AFLW matches and nominated community events, however, for safety reasons they cannot be taken into the seating bowl unless they can be safely stored under your seat. 

Prams can be stored in the designated area on the Level 1 concourse towards the Joel Selwood Stand outside our dedicated parents’ room.

For those visiting GMHBA Stadium on an event day, you can report anti-social behaviour anonymously via text message.

Send all reports to our dedicated Stadium Management text line on 0488 252 000 and we will deal with the issue as promptly as possible.

The service is operational from gate opening time until the end of the event.

If you would like to raise any concerns outside of event days, please send an email to enquiries@kardiniapark.vic.gov.au

Yes, GMHBA Stadium is now a cashless venue

A first aid station can be found at the back of Players Stand (Ground Level) and Joel Selwood Stand (Ground Level).

Australian Disability Parking (ADP) permit holders will have access to limited parking at Gate B6.

All certified guide, hearing, assistance and trainee support animals (including puppies) are welcome at GMHBA Stadium. Please ensure your animal is easily identifiable as an assistance animal and that you can present relevant certification information upon request.

The nearest animal spending (relief) area is on the grass in Kardinia Park, there are no internal spending areas. We appreciate your help in keeping Kardinia Park clean, so please pick up after your assistance animal.

Ubers and taxis for those with accessibility needs will be able to access Gate A2 for collection.

ACCESSIBLE SEATING

Accessible and companion seating is located in the following sections:

Reg Hickey Stand
Located on Level A accessed via Gate 5 and take south ramp. Access can also be granted via the Sports House Lift Registry: contact enquiries@kardiniapark.vic.gov.au directly for more information and to register.

Premiership Stand
Located on Level A. Enter via Gate 5, Gate 8 or Gate 13 and take the lift(s) to level A

Players Stand
Located on Level A. Enter via Gate 5 or Gate 8 and take the lift(s) to level 1.

Brownlow Stand
Located on Level A. Enter via Gate 13 and take the lift to Level A.

Joel Selwood Stand
Located on Level A, and Level C. Enter via Gate 1 or Gate 13 and take the lift(s) to level A. or C

Hearing loops are available in the Presidents Room, Deakin Cats Community Centre (DCCC), Fred Flanagan Room, and Geelong Sports Museum.

Yes, our Parents’ Room is located on Level A Joel Selwood Stand, near Bay A37.

Accessible toilets are located throughout the entire venue and all feature a baby change table.

Breastfeeding is welcome throughout the venue.

Amenities in the Players, Premiership, Brownlow and Joel Selwood Stands feature ambulant cubicles.

Our stadium features two Changing Places facilities. Changing Places is an accessible toilet for people with a disability requiring a hoist. Changing Places facilities are located in Aisle 36 of the Level A Brownlow Stand and Ground Level of the Joel Selwood Stand. They can be accessed with an MLAK key. Patrons will have their own key, or one is available via the Inclusion Officer.

Geelong Sports Museum and Brownlow Stand Café feature all-gender toilets available during open hours of the facilities.

A dedicated accessible entry lane is available at Gate 1 and Gate 13 catering to people of all needs, including those with hidden disabilities.

Gates 5 and 8 provide a combined accessible lane and express entry lane.

For assistance, or to navigate the best path of travel, please don’t hesitate to ask an Inclusion Officer. Alternatively, please contact us prior to discuss your access requirements at enquiries@kardiniapark.vic.gov.au

For any additional needs assistance on the day of the event, please contact the Inclusion Officer (identified in blue cap) or call 0439 305 980 to speak with the officer directly.

Prior to the event, please don’t hesitate to contact enquiries@kardiniapark.vic.gov.au if you have any questions.

Yes, our Multi-Faith prayer and reflection room is located on Level 1 of Joel Selwood Stand (Aisle A45). The space welcomes all patrons regardless of belief or religion and includes a quiet space, wash facilities, prayer mats, comfortable seating and a shoe rack.

Yes, the Sensory Room is located in the Deakin Cats Community Centre on the Ground Level concourse at the back of the Players Stand – inside Gate 8 (Doug Wade Gate).

If you are unsure how to access the room, please see a staff member for assistance.

All visitors under the age of 18 must be accompanied and supervised by a responsible adult at all times in the space.