Careers

Job Opportunities

Customer Ambassadors (Stadium Events)- Casual

If you are interested in working with a dynamic and dedicated team working on and delivering world class events, the Customer Ambassador role is for you.

The casual roles of Customer Ambassadors support the successful and safe end-to-end delivery of various major, minor, sport, community, and entertainment events at the newly developed GMHBA Stadium. Our Customer Ambassadors work predominantly at the Stadium gates and stands assisting with ingress and egress, and resolving ticketing and event operations matters. This role will require you to get to know the stadium, and operate in accordance with the Trust’s event plans, standard operating procedures, and emergency management protocols. Being the first point of contact to our customers, Customer Ambassadors assist and delight our customers with exceptional customer service to ensure their experience at our venue is positive and memorable.

To be successful in this Customer Ambassador role you will have a demonstrated passion to work in the Events and Entertainment Industry, in addition to having a positive outlook, strong leadership skills, and capabilities to work collaboratively with colleagues towards achieving common goals. Prior experience in providing exceptional customer service, problem solving skills and ability to communicate effectively with customers are essential.

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Customer Ambassador (Museum) – Casual

As a Customer Ambassador at our Sports Museum, you will play an important support role in ensuring our visitors have a positive experience at the museum. You will greet visitors, provide information about exhibits, and answer general questions.  Additionally, you will handle ticket sales, coordinate admissions, and support the smooth entry for visitors. Importantly, you will support the Museum Manager monitor visitor behavior to ensure the safety of both the exhibits and guests.  Last but not least you will gather visitor feedback to help improve the museum’s services and exhibits, and assist with special events, educational programs, and workshops hosted by the museum.

To be successful in this role you will have sound customer service skills and demonstrated passion to sport.

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Logistics Officers – Casual

If you’re a dedicated and dependable team player who isn’t afraid to roll up your sleeves, this exciting opportunity is perfect for you. Join our dynamic Logistics team and play a vital role in ensuring the safety, efficiency, and success of our Stadium during a wide range of events.

As a Logistics Officer, you’ll be part of a collaborative team that ensures our Stadium is well-prepared and secure for various operations and events. From coordinating logistics to managing supplies and equipment, your contributions will directly impact the overall experience of our visitors and participants.

To excel in this role, you’ll need to be open to following instructions and working closely with others. You’ll be involved in physically demanding tasks, where your commitment to following our safety manual handling procedures will be key. Your problem-solving skills and positive “can-do” attitude will be invaluable in overcoming any challenges that arise. You’ll have the opportunity to contribute during the week, weekends, public holidays, or after business hours, ensuring that our Stadium remains a vibrant and dynamic venue for everyone to enjoy.

Join our Logistics team today and be part of an exciting journey, making a significant impact on the success of our Stadium and creating memorable experiences for our diverse audience.

View Duty Statement

To apply for any of our casual vacancies, please email your current Resume together with a Cover letter explaining your interest and suitability to your chosen vacancy to hr@kardiniapark.vic.gov.au

Child Safe Statement

Kardinia Park Stadium Trust is committed to the safety and well-being of all children within our venue. We create and maintain a child safe environment. The welfare of children is a top priority, and we have zero tolerance for child abuse.

Pre-Employment Screening Statement

Please note successful applicants will be required to undertake a pre-employment screening. This includes but is not limited to national police check and working with children check. Kardinia Park Stadium Trust may withdraw an employment offer in the event of an unsatisfactory screening result.

Diversity and Inclusion Statement

Kardinia Park Stadium Trust is an equal opportunity employer and encourages individuals of diverse backgrounds including but not limited to those from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse communities or applicants with a lived experience of disability to apply.