Careers

The Trust’s full and part-time workforce contains staff members working within operations, facilities and assets, safety and security, stakeholders, marketing and communications, finance, major projects and human resources. If you are the right fit for our dynamic and progressive organisation, we want you to join our journey.

Yes, there will be some unique and exciting opportunities, but most importantly you will grow as a person and a professional.

By becoming a member of our casual event workforce, you will play a pivotal role in either preparing the venue or ensuring fans and visitors have an exceptional experience.

By becoming a member of our casual event workforce, you will play a pivotal role in either preparing the venue or ensuring fans and visitors have an exceptional experience.

Our casual event roles are:

Customer Ambassadors

• The casual role of Customer Ambassador supports the successful and safe end-to-end delivery of various events.
• Customer Ambassadors will mainly work at Stadium Gates and Stands providing excellence in customer service, assisting with ingress and egress, and resolving ticketing and event operations matters.
• This role requires you to know the stadium, and operate in accordance with the Trust’s event plans, standard operating procedures, and emergency management protocols.
• Being the first point of contact with our customers, Customer Ambassadors assist and delight our customers with great customer service to ensure their experience at our venue is positive and memorable.
• Customers Ambassadors can be allocated and reallocated to various event postings during an event, working across various parts of the stadium, depending on the needs of the business. These event postings may include:

• • Customer Service – Usher
  • Customer Service – Sensory Room Attendant
  • Gate or Stand Leader
  • Ticket Seller
  • Lift Attendant
  • Inclusion Officer

Event and Venue Specialist

• The casual role of the Event and Venue Specialist is to support the appointed Event Lead and the Venue Commander in the safe, effective, and efficient delivery of major events at the Stadium.
• The Event and Venue Specialist is responsible for ensuring that event operations are conducted as per the Trust’s Event Management Framework event plans, standard operating procedures, Emergency Management Plan, and event-related directions from the Event Manager and the Venue Commander.
• This role requires effective supervision and facilitating the communication flow between the Venue Control Room and the event staff on the floor. While this role reports to the assigned Event Lead, the Venue Commander will provide directions to this role as the ultimate decision-maker on event-related and venue operations matters.The Event and Venue Specialist may be allocated to various event postings during an event, including:

• • Communications Officer
  • Area Supervisor

Minor Event Supervisor

• The casual role of Minor Event Supervisor will be responsible for the safe and smooth delivery of a minor event working closely with the Event Lead (on-call).
• Act as Venue Commander and a Chief Warden at the event they are responsible for.
• Ensure and maintain extensive up to date working knowledge of the Stadium, stadium operations, event plans, safety, and emergency procedures.

Logistics Officers

The logistics officers are the unseen heroes of the casual event workforce as they prepare the venue and the precinct ready for the fans, then well after they are gone, they pack everything away again.

CASUAL EVENT WORKFORCE RECRUITMENT PROCESS

The Trust will generally hold two recruitment drives per year. Register your interest below and you will receive an email alert when we are recruiting.